We strive to make it easy, fun and safe to shop with us. If you are not entirely satisfied with your purchase, don't worry we're here to help.
All returns must be accepted and approved by Covers for the Home VIA email confirmation.
We allow 30 calendar days to return an item from the delivery date.
In the rare case of a defective item, please take photos of the outer package if damaged and the item, these photos will determine eligibility for pre-paid return shipping.
Please return your item in the original packaging. This does not include the carrier package but the return must include all the manufacturer and retail boxes, manuals and anything it came with.
Your return must include your receipt or proof of purchase. In addition, please print the confirmation email and add it to the return.
Returns that do not meet the above standards will NOT be accepted and will be returned to you.
If your item has any quality issues, you have up to 90 calendar days to return an item from the delivery date to receive an exact replacement.
Once we receive your return, we will inspect the package and notify you when we have received your return within 1-3 days. We will also notify you on the status of your refund after inspecting the item.
Once your return is approved, we will process the refund to the original method of payment.
You will receive the credit within standard transactional days depending on the original payment issuer's policies.
Covers For The Home does NOT cover return shipping unless the item was received in error,or defective.The customer will assume responsibility for shipping costs and for returning the item to our warehouse, tracking the return and is responsible for the return until it is delivered to our warehouse. Shipping costs are non-refundable.